I had the opportunity to sit in on some presentations at the Smart Grid Consumer Collaborative on the subject of consumer engagement. One interesting presentations was given by some representatives of PEPCO, regarding how they achieved an overall 40% penetration rate of Direct Load Control.
via The Energy Collective – The world’s best thinkers on energy & climate http://theenergycollective.com/christine-hertzog/291901/consumer-engagement-utilities-can-make-it-happen
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Prometheus Institute 